All Systems Operational

About This Site

We continuously monitor the status of BNZ’s services. If there are any interruptions in service or there’s a scheduled maintenance, a note will be posted here.

Internet Banking Operational
Business Banking Operational
BNZ app (iOS & Android) Operational
BNZ Business app (iOS & Android) Operational
Client Fund Services Operational
www.bnz.co.nz Operational
Bankfeeds File Transfer Operational
BNZ ATMs Operational
BNZ Public API status Operational
BankFeeds API Operational
Open Banking Payment Initiation API Operational
Open Banking Account Information API Operational
Foreign Exchange APIs Operational
Bulk Payment API Operational
Business Operational
Accepting card payments Operational
Settlement Operational
Cardholders Operational
Making card payments Operational
Payments Operational
Domestic payments Operational
International payments Operational
Processing payment files Operational
External payment APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned service outage: Online banking Mar 12, 2026 02:00-05:00 NZDT

Due to system maintenance online banking will be unavailable intermittently on Thursday, 12 Mar, between 2am and 5am.
Posted on Mar 09, 2026 - 15:41 NZDT
Mar 11, 2026

No incidents reported today.

Mar 10, 2026
Customers are unable to make an international payments on all online channels intermittently.
Resolved - This incident has been resolved.
Mar 10, 11:43 NZDT
Investigating - We are currently investigating the issue.
Mar 10, 10:39 NZDT
Mar 9, 2026
Customers are unable to make an international payments on all online channels intermittently.
Resolved - This incident has been resolved.
Mar 9, 19:18 NZDT
Investigating - We are currently investigating the issue.
Mar 9, 17:12 NZDT
Mar 8, 2026
Planned service outage: Notification services in Online Channels
Completed - The scheduled maintenance has been completed.
Mar 8, 23:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 22:00 NZDT
Scheduled - Due to planned maintenance, Notification services will be unavailable on Sunday, 8 March from 10pm until 11:30pm Sunday, 8 March. This will mean you will not receive Mobile or email notifications during this period.
Mar 3, 11:07 NZDT
Planned service outage : Online banking
Completed - The scheduled maintenance has been completed.
Mar 8, 02:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 01:00 NZDT
Scheduled - Due to system maintenance the following banking services will be unavailable on Sunday, 8 Mar between 1am and 2:30am.
- Online Banking
- All BankFeeds and Open Banking APIs
Mar 5, 18:12 NZDT
Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
PCIB Bill Payment issue
Resolved - This incident has been resolved.
Mar 5, 19:37 NZDT
Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026
Customers are not able to view Documents in the Online Channels
Resolved - This incident has been resolved.
Mar 2, 09:49 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 2, 09:39 NZDT
Identified - The issue has been identified and a fix is being implemented.
Mar 2, 09:38 NZDT
Investigating - We are currently investigating this issue.
Mar 2, 09:24 NZDT
Mar 1, 2026
Planned service outage: Online banking
Completed - The scheduled maintenance has been completed.
Mar 1, 05:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 01:30 NZDT
Scheduled - Due to system maintenance online banking, all Bankfeeds and Open Banking APIs, will be unavailable on Sunday, 1 Mar, between 1:30am and 5:30am.

Bulk Payment API processing will experience a delay during this system maintenance also.
Feb 26, 16:34 NZDT
Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage