All Systems Operational

About This Site

We continuously monitor the status of BNZ internet banking applications. If there are any interruptions in service or scheduled maintenance, a note will be posted here.

Internet Banking Operational
Internet Banking for Business Operational
Mobile Internet Banking (iOS & Android) Operational
Mobile Business Banking (iOS & Android) Operational
Client Fund Services Operational
www.bnz.co.nz Operational
Bank Feeds Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 12, 2021

No incidents reported today.

Apr 11, 2021
Planned Service Outage on Mobile Internet Banking
Completed - The scheduled maintenance has been completed.
Apr 11, 04:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 03:00 NZST
Scheduled - BNZ Mobile Internet Banking will be unavailable between 3am-4:30am, Sunday, 11 April.
Apr 8, 16:46 NZST
Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021
Planned Service Outage on Internet Banking Applications
Completed - The scheduled maintenance has been completed.
Apr 5, 03:53 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 01:00 NZST
Scheduled - Some BNZ services will be unavailable between 1am-6am, Sunday, 4 April.

For more information, see: https://www.bnz.co.nz/contact/current-status-and-outages
Apr 2, 13:31 NZDT
Mobile Internet Banking - Transactions not showing.
Resolved - This incident has been resolved.
Apr 5, 00:42 NZST
Update - We are continuing to investigate this issue.
Apr 4, 16:17 NZST
Update - We are continuing to investigate this issue.
Apr 4, 14:42 NZST
Update - We are continuing to investigate this issue.
Apr 4, 13:35 NZST
Update - We are continuing to investigate this issue.
Apr 4, 12:20 NZST
Investigating - Some customers are unable to view transactions made today in Mobile Internet Banking.

- Mobile Internet Banking

Our Support team are investigating this issue. Update to follow.
Apr 4, 11:14 NZST
Apr 4, 2021
Planned Service Outage on Internet Banking Applications
Completed - The scheduled maintenance has been completed.
Apr 4, 04:59 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 01:00 NZDT
Scheduled - Some BNZ services will be unavailable between 1am-6am, Sunday, 4 April.

For more information, see: https://www.bnz.co.nz/contact/current-status-and-outages
Apr 2, 13:29 NZDT
Apr 3, 2021
Issue affecting Internet Banking transaction history
Resolved - This incident has been resolved.
Apr 3, 08:37 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 2, 13:17 NZDT
Identified - The issue has been identified and a fix is being implemented.
Apr 2, 12:49 NZDT
Investigating - Investigating:
Some customers are are experiencing an issue where transactions are missing from their transaction history.

Affected:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)

Our Support team are investigating this issue. Update to follow.
Apr 2, 11:06 NZDT
Apr 2, 2021
Apr 1, 2021
Outage affecting Internet Banking
Resolved - This incident has been resolved.
Apr 1, 13:03 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 12:33 NZDT
Identified - Investigating:
Some customers are unable to login and access the following BNZ Internet Banking Services:

Unavailable:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service

Our Support team are investigating this issue. Update to follow.
Apr 1, 11:55 NZDT
Mar 31, 2021

No incidents reported.

Mar 30, 2021

No incidents reported.

Mar 29, 2021

No incidents reported.

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