All Systems Operational

About This Site

We continuously monitor the status of BNZ internet banking applications. If there are any interruptions in service or scheduled maintenance, a note will be posted here.

Internet Banking   Operational
Internet Banking for Business   Operational
Mobile Internet Banking (iOS & Android)   Operational
Mobile Business Banking (iOS & Android)   Operational
Client Fund Services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 22, 2017

No incidents reported today.

Oct 21, 2017
Resolved - Service Restored:
All service has been restored to Internet Banking. Customers are able to login and access the following BNZ Internet Banking Services:

- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service

Our Support team will continue to monitor our services.
Oct 21, 09:53 NZDT
Update - Customers are unable to login and access the following BNZ Internet Banking Services.

Unavailable:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service

Our Support team are investigating this issue. Update to follow
Oct 21, 08:17 NZDT
Identified - Investigating:
Customers are unable to login and access the following BNZ Internet Banking Services.

Unavailable:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service

Our Support team are investigating this issue. Update to follow.
Oct 21, 08:16 NZDT
Oct 20, 2017

No incidents reported.

Oct 19, 2017

No incidents reported.

Oct 18, 2017

No incidents reported.

Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017
Completed - The scheduled maintenance has been completed.
Oct 15, 06:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 01:00 NZDT
Scheduled - This weekend, we’re carrying out a software upgrade to our systems. This means that there will be a scheduled outage where some services will be unavailable.
From 1am-6am, Sunday 15 October
Oct 13, 12:01 NZDT
Oct 14, 2017
Completed - The scheduled maintenance has been completed.
Oct 14, 06:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 01:00 NZDT
Scheduled - This weekend, we’re carrying out a software upgrade to our systems. This means that there will be a scheduled outage where some services will be unavailable.

Outage times
From 1am-6am, Saturday 14 October
Oct 13, 11:59 NZDT
Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017

No incidents reported.

Oct 10, 2017

No incidents reported.

Oct 9, 2017

No incidents reported.

Oct 8, 2017

No incidents reported.