All Systems Operational

About This Site

We continuously monitor the status of BNZ’s services. If there are any interruptions in service or there’s a scheduled maintenance, a note will be posted here.

Internet Banking Operational
Business Banking Operational
BNZ app (iOS & Android) Operational
BNZ Business app (iOS & Android) Operational
Client Fund Services Operational
Contact Centre Operational
www.bnz.co.nz Operational
Bankfeeds File Transfer Operational
BNZ ATMs Operational
BNZ Public API status Operational
BankFeeds API Operational
Open Banking Payment Initiation API Operational
Open Banking Account Information API Operational
Foreign Exchange APIs Operational
Bulk Payment API Operational
Business Operational
Accepting card payments Operational
Settlement Operational
Cardholders Operational
Making card payments Operational
Payments Operational
Domestic payments Operational
International payments Operational
Processing payment files Operational
External payment APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 6, 2026

No incidents reported today.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Resolved - All online banking channels are now operational.

Thank you for your patience.

Sep 29, 20:27 NZDT
Identified - We’re aware of a global issue impacting our iOS applications and will provide an update when we have more information.
Sep 29, 14:54 NZDT

Sep 28, 2026

Resolved - This incident has been resolved.
Sep 28, 01:27 NZDT
Update - We are continuing to monitor for any further issues.
Sep 28, 01:27 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 28, 01:26 NZDT
Update - We are continuing to investigate this issue.
Sep 28, 01:26 NZDT
Update - We are continuing to investigate this issue.
Sep 28, 01:25 NZDT
Investigating - We are currently investigating this issue.
Sep 28, 00:56 NZDT

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Resolved - We experienced an overnight processing issue that meant some accounts linked to Xero and MYOB were not updated as expected. The issue has now been resolved, and both Xero and MYOB will be fully up to date after tomorrow’s refreshes.
Sep 25, 04:00 NZST

Sep 24, 2026

Resolved - This incident has been resolved.
Sep 24, 15:02 NZST
Identified - We are aware of issue affecting our Confirmation of Payees function in our Digital Channels.

We are currently investigating this issue and are working to resolve the issue and restore services to normal.

Sep 24, 14:31 NZST

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.