All Systems Operational

About This Site

We continuously monitor the status of BNZ internet banking applications. If there are any interruptions in service or scheduled maintenance, a note will be posted here.

Internet Banking Operational
Internet Banking for Business Operational
Mobile Internet Banking (iOS & Android) Operational
Mobile Business Banking (iOS & Android) Operational
Client Fund Services Operational
www.bnz.co.nz Operational
Bank Feeds Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 29, 2022

No incidents reported today.

Jun 28, 2022
Resolved - This incident has been resolved.
Jun 28, 08:32 NZST
Identified - The following file(s) have not been sent today:
- Xero Balance and Transaction data
- Xero Credit Card data
- Xero Foreign Currency data
- MYOB Balance and Transaction data
- MYOB Credit Card data

Support teams are investigating.

Jun 28, 06:37 NZST
Jun 27, 2022
Resolved - Customers are now able to see transaction history in the following BNZ Internet Banking Services:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)

Jun 27, 12:00 NZST
Identified - Some customers are currently unable to see transaction history in the following BNZ Internet Banking Services:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)

Our Support team are investigating this issue. Update to follow.

Jun 27, 10:04 NZST
Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022
Completed - The scheduled maintenance has been completed.
Jun 19, 11:39 NZST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 19, 11:38 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 09:02 NZST
Scheduled - Credit card balances and transactions are currently not available in Internet Banking. We apologise for the inconvenience and thank you for your patience.
Jun 19, 09:00 NZST
Jun 18, 2022

No incidents reported.

Jun 17, 2022
Resolved - This incident has been resolved. Customers are now able to login and access the following BNZ Internet Banking Services:
- Internet Banking for Business
- Mobile Business Banking (iOS & Android)

Jun 17, 15:11 NZST
Update - We are continuing to work on a fix for this issue.
Jun 17, 14:31 NZST
Identified - Investigating:
Customers are currently unable to login and access the following BNZ Internet Banking Services.

Unavailable:
- Internet Banking for Business
- Mobile Business Banking (iOS & Android)

Our Support team are investigating this issue. Update to follow.

Jun 17, 13:31 NZST
Resolved - This incident has been resolved. Customers are now able to see transaction history in the following BNZ Internet Banking Services:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)

Jun 17, 09:28 NZST
Update - We are continuing to work on a fix for this issue.
Jun 17, 09:00 NZST
Identified - Customers are currently unable to see transaction history in the following BNZ Internet Banking Services:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)

Our Support team are investigating this issue. Update to follow.

Jun 17, 08:00 NZST
Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.