All Systems Operational

About This Site

We continuously monitor the status of BNZ’s services. If there are any interruptions in service or there’s a scheduled maintenance, a note will be posted here.

Internet Banking Operational
Business Banking Operational
BNZ app (iOS & Android) Operational
BNZ Business app (iOS & Android) Operational
Client Fund Services Operational
www.bnz.co.nz Operational
Bankfeeds File Transfer Operational
BNZ ATMs Operational
BNZ Public API status Operational
BankFeeds API Operational
Open Banking Payment Initiation API Operational
Open Banking Account Information API Operational
Foreign Exchange APIs Operational
Bulk Payment API Operational
Business Operational
Accepting card payments Operational
Settlement Operational
Cardholders Operational
Making card payments Operational
Payments Operational
Domestic payments Operational
International payments Operational
Processing payment files Operational
External payment APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 8, 2025

No incidents reported today.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025
Some customers are unable to access Personal Internet banking
Resolved - This incident has been resolved.
Nov 5, 09:11 NZDT
Identified - The issue has been identified and a fix is being implemented.
Nov 5, 08:33 NZDT
Investigating - We’re investigating the issue and will provide an update when we have more information.
Nov 5, 08:32 NZDT
Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025
Online banking unavailable
Resolved - This incident has been resolved.
Oct 25, 18:18 NZDT
Identified - The issue has been identified and a fix is being implemented.
Oct 25, 18:06 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 25, 18:05 NZDT
Investigating - The following online banking channels are unavailable:

- Internet Banking
- Business Banking
- BNZ app (iOS & Android)
- BNZ Business app (iOS & Android)
- Client Funds Service 


The following BNZ Public APIs are impacted:

- All Bankfeeds, Open Banking and FX APIs (new connections/consents only)
- Bulk Payment API processing may be delayed


We’re investigating the issue and will provide an update when we have more information.
Oct 25, 18:00 NZDT
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