All Systems Operational

About This Site

We continuously monitor the status of BNZ internet banking applications. If there are any interruptions in service or scheduled maintenance, a note will be posted here.

Internet Banking Operational
Internet Banking for Business Operational
Mobile Internet Banking (iOS & Android) Operational
Mobile Business Banking (iOS & Android) Operational
Client Fund Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Systems Maintenance Aug 25, 01:00-02:00 NZST
Some BNZ services will be unavailable on Sunday 25th August between 1am and 2am.
Posted on Aug 23, 11:07 NZST
Past Incidents
Aug 24, 2019
Resolved - This incident has been resolved now.
Aug 24, 15:12 NZST
Investigating - Customers are having intermittent issues with transferring funds between accounts, our support teams are monitoring our systems.

Affected channels:
- Internet Banking for Business
- Internet Banking

Update to follow.
Aug 24, 14:29 NZST
Aug 23, 2019

No incidents reported.

Aug 22, 2019

No incidents reported.

Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019
Resolved - All service has been restored to Internet Banking. Customers are able to access all online documents.

Our Support team will continue to monitor our services.
Aug 14, 15:16 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 14, 13:54 NZST
Update - The following Online documents are currently unavailable:
- Bank statements
- Credit card statements
- Tax certificates
- Annual loan summaries
- Kiwisaver summaries
Aug 14, 13:29 NZST
Update - We are continuing to investigate this issue.
Aug 14, 13:05 NZST
Investigating - Customers are unable to access Online Statements.

- Internet Banking
- Internet Banking for Business

Our Support team are investigating this issue. Update to follow.
Aug 14, 11:56 NZST
Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019
Completed - The scheduled maintenance has been completed.
Aug 11, 03:26 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 01:01 NZST
Scheduled - Some BNZ services will be unavailable on Sunday 11th August between 1am and 4am.
Aug 9, 12:39 NZST
Aug 10, 2019

No incidents reported.