All Systems Operational

About This Site

We continuously monitor the status of BNZ internet banking applications. If there are any interruptions in service or scheduled maintenance, a note will be posted here.

Internet Banking   Operational
Internet Banking for Business   Operational
Mobile Internet Banking (iOS & Android)   Operational
Mobile Business Banking (iOS & Android)   Operational
Client Fund Services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 23, 2018

No incidents reported today.

Dec 22, 2018

No incidents reported.

Dec 21, 2018

No incidents reported.

Dec 20, 2018

No incidents reported.

Dec 19, 2018

No incidents reported.

Dec 18, 2018

No incidents reported.

Dec 17, 2018

No incidents reported.

Dec 16, 2018

No incidents reported.

Dec 15, 2018

No incidents reported.

Dec 14, 2018
Major Outage affecting Mobile Banking and Mobile Business Banking
Resolved - Service Restored:
All service has been restored to Internet Banking. Customers are able to login and access the following BNZ Internet Banking Services:

- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service

Our Support team will continue to monitor our services.
Dec 14, 11:05 NZDT
Monitoring - Customers are now able to login and access the following BNZ Internet Banking Services.

Available:
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)

Our Support team will continue to monitor this issue. Update to follow.
Dec 14, 10:51 NZDT
Identified - Investigating:
Customers are unable to login and access the following BNZ Internet Banking Services.

Unavailable:
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)

Our Support team are investigating this issue. Update to follow.
Dec 14, 10:34 NZDT
Trade Finance portal is currently unavailable in Internet Banking for Business
Resolved - Trade Finance portal is now available in Internet Banking for Business.
Dec 14, 10:27 NZDT
Identified - Investigating:
Customers are unable to log into the Trade Finance portal in Internet Banking for Business.

Our Support team are investigating this issue. Update to follow.
Dec 14, 10:00 NZDT
Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018
Major Outage affecting Mobile Internet Banking
Resolved - Service Restored:
All service has been restored to Internet Banking. Customers are able to login and access the following BNZ Internet Banking Services:

- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service

Our Support team will continue to monitor our services.
Dec 11, 20:08 NZDT
Update - Customers are intermittently unable to login and access the following BNZ Internet Banking Services:
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
Dec 11, 19:50 NZDT
Identified - Investigating:
Customers are unable to login and access the following BNZ Internet Banking Services:

Unavailable:
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)

Our Support team are investigating this issue. Update to follow.
Dec 11, 19:34 NZDT
Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

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