BNZ Internet Banking Status

All Systems Operational

About This Site

We continuously monitor the status of BNZ internet banking applications. If there are any interruptions in service or scheduled maintenance, a note will be posted here.

Internet Banking Operational

Internet Banking for Business Operational

Mobile Internet Banking (iOS & Android) Operational

Mobile Business Banking (iOS & Android) Operational

Client Fund Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 22, 2017

No incidents reported today.

Oct 21, 2017

Major Outage affecting Internet Banking

Resolved - Service Restored:
All service has been restored to Internet Banking. Customers are able to login and access the following BNZ Internet Banking Services:

- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service

Our Support team will continue to monitor our services.
Oct 21, 09:53 NZDT

Update - Customers are unable to login and access the following BNZ Internet Banking Services.

Unavailable:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service

Our Support team are investigating this issue. Update to follow
Oct 21, 08:17 NZDT

Identified - Investigating:
Customers are unable to login and access the following BNZ Internet Banking Services.

Unavailable:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service

Our Support team are investigating this issue. Update to follow.
Oct 21, 08:16 NZDT

Oct 20, 2017

No incidents reported.

Oct 19, 2017

No incidents reported.

Oct 18, 2017

No incidents reported.

Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 15, 06:00 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 01:00 NZDT

Scheduled - This weekend, we’re carrying out a software upgrade to our systems. This means that there will be a scheduled outage where some services will be unavailable.
From 1am-6am, Sunday 15 October
Oct 13, 12:01 NZDT

Oct 14, 2017

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 14, 06:00 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 01:00 NZDT

Scheduled - This weekend, we’re carrying out a software upgrade to our systems. This means that there will be a scheduled outage where some services will be unavailable.

Outage times
From 1am-6am, Saturday 14 October
Oct 13, 11:59 NZDT

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017

No incidents reported.

Oct 10, 2017

No incidents reported.

Oct 9, 2017

No incidents reported.

Oct 8, 2017

No incidents reported.