All Systems Operational

About This Site

We continuously monitor the status of BNZ’s services. If there are any interruptions in service or there’s a scheduled maintenance, a note will be posted here.

Internet Banking Operational
Business Banking Operational
BNZ app (iOS & Android) Operational
BNZ Business app (iOS & Android) Operational
Client Fund Services Operational
www.bnz.co.nz Operational
Bankfeeds File Transfer Operational
BNZ Public API status Operational
BankFeeds API Operational
Open Banking Payment Initiation v2.1 API Operational
Open Banking Account Information V2.1 API Operational
Foreign Exchange APIs Operational
Bulk Payment API Operational
Business Operational
Accepting card payments Operational
Settlement Operational
Cardholders Operational
Making card payments Operational
Payments Operational
Domestic payments Operational
International payments Operational
Processing payment files Operational
External payment APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 20, 2025

No incidents reported today.

Feb 19, 2025

No incidents reported.

Feb 18, 2025

No incidents reported.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025
Resolved - This incident has been resolved.
Feb 15, 17:42 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 15, 15:12 NZDT
Update - We are continuing to investigate this issue.
Feb 15, 13:07 NZDT
Update - We are continuing to investigate this issue.
Feb 15, 13:01 NZDT
Investigating - Current issue with NAB Transact product

We are currently experiencing issues processing the following transactions.

• BNZ credit cards on BNZ merchants
• BNZ debit cards on BNZ merchants
• Non-BNZ Visa cards on BNZ merchants
• Non-BNZ Mastercard cards on BNZ merchants

An update will be communicated as soon as possible

Feb 15, 12:59 NZDT
Feb 14, 2025
Resolved - This incident has been resolved.
Feb 14, 12:07 NZDT
Update - The issue has been resolved but we are still monitoring for any further issues
Feb 14, 07:14 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 13, 21:25 NZDT
Investigating - We continue to experience issues with NAB Transact product

We are currently experiencing issues processing the following transactions.

• BNZ credit cards on BNZ merchants
• BNZ debit cards on BNZ merchants
• Non-BNZ Visa cards on BNZ merchants
• Non-BNZ Mastercard cards on BNZ merchants

An update will be communicated as soon as possible

Feb 13, 19:59 NZDT
Feb 13, 2025
Resolved - The known issue with NAB Transact product has now been resolved. However, will continue to be closely monitored.
Feb 13, 19:17 NZDT
Update - We are continuing to investigate this issue.
Feb 13, 16:19 NZDT
Investigating - Current issue with NAB Transact product

We are currently experiencing issues processing the following transactions.

• BNZ credit cards on BNZ merchants
• BNZ debit cards on BNZ merchants
• Non-BNZ Visa cards on BNZ merchants
• Non-BNZ Mastercard cards on BNZ merchants

An update will be communicated as soon as possible

Feb 13, 12:39 NZDT
Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.