Online banking unavailable
Incident
Report for BNZ Internet Banking
Resolved
This incident has been resolved.
Update
We are continuing to monitor for any further issues.
Monitoring
A fix has been implemented and we are monitoring the results.
Investigating
We are currently investigating this issue.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
We are continuing to investigate this issue.
Investigating
The following online banking channels are unavailable:
- Internet Banking
- Business Banking
- BNZ app (iOS & Android)
- BNZ Business app (iOS & Android)
- Client Funds Service
The following BNZ Public APIs are impacted:
- All Bankfeeds, Open Banking and FX APIs (new connections/consents only)
- Bulk Payment API processing may be delayed
We’re investigating the issue and will provide an update when we have more information.
- Internet Banking
- Business Banking
- BNZ app (iOS & Android)
- BNZ Business app (iOS & Android)
- Client Funds Service
The following BNZ Public APIs are impacted:
- All Bankfeeds, Open Banking and FX APIs (new connections/consents only)
- Bulk Payment API processing may be delayed
We’re investigating the issue and will provide an update when we have more information.
This incident affected: Internet Banking, Business Banking, BNZ app (iOS & Android), BNZ Business app (iOS & Android), Client Fund Services, Bankfeeds File Transfer and BNZ Public API status (BankFeeds API, Open Banking Payment Initiation v2.1 API, Open Banking Account Information V2.1 API, Foreign Exchange APIs, Bulk Payment API).