Degraded performance affecting Internet Banking
Incident
Report for BNZ Internet Banking
Resolved
BNZ Internet Banking Services remain stable.
Our Support teams will continue to monitor our services.
Our Support teams will continue to monitor our services.
Monitoring
Update:
Service has been restored. Customers are able to login and access the following BNZ Internet Banking Services:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service
Our Support team will continue to monitor the situation.
Service has been restored. Customers are able to login and access the following BNZ Internet Banking Services:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service
Our Support team will continue to monitor the situation.
Identified
Investigating:
Some customers are unable to login and access the following BNZ Internet Banking Services:
Unavailable:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service
Our Support team are investigating this issue. Update to follow.
Some customers are unable to login and access the following BNZ Internet Banking Services:
Unavailable:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service
Our Support team are investigating this issue. Update to follow.
This incident affected: Internet Banking, Business Banking, BNZ app (iOS & Android), BNZ Business app (iOS & Android), and Client Fund Services.