Cards Transaction Processing Outage
Incident
Report for BNZ Internet Banking
Resolved
The known issue with NAB Transact product has now been resolved. However, will continue to be closely monitored.
Update
We are continuing to investigate this issue.
Investigating
Current issue with NAB Transact product
We are currently experiencing issues processing the following transactions.
• BNZ credit cards on BNZ merchants
• BNZ debit cards on BNZ merchants
• Non-BNZ Visa cards on BNZ merchants
• Non-BNZ Mastercard cards on BNZ merchants
An update will be communicated as soon as possible
We are currently experiencing issues processing the following transactions.
• BNZ credit cards on BNZ merchants
• BNZ debit cards on BNZ merchants
• Non-BNZ Visa cards on BNZ merchants
• Non-BNZ Mastercard cards on BNZ merchants
An update will be communicated as soon as possible
This incident affected: Internet Banking, Business Banking, BNZ app (iOS & Android), BNZ Business app (iOS & Android), Client Fund Services, www.bnz.co.nz, Bankfeeds File Transfer, BNZ Public API status (BankFeeds API, Open Banking Payment Initiation v2.1 API, Open Banking Account Information V2.1 API, Foreign Exchange APIs, Bulk Payment API), Business (Accepting card payments, Settlement), Payments (Domestic payments, International payments, Processing payment files, External payment APIs), and Cardholders (Making card payments).