Confirmation of Payees Outage

Incident Report for BNZ Internet Banking

Resolved

This incident has been resolved.
Posted Sep 24, 2026 - 15:02 NZST

Identified

We are aware of issue affecting our Confirmation of Payees function in our Digital Channels.

We are currently investigating this issue and are working to resolve the issue and restore services to normal.
Posted Sep 24, 2026 - 14:31 NZST
This incident affected: Internet Banking, Business Banking, BNZ app (iOS & Android), BNZ Business app (iOS & Android), Client Fund Services, www.bnz.co.nz, Bankfeeds File Transfer, BNZ Public API status (BankFeeds API, Open Banking Payment Initiation API, Open Banking Account Information API, Foreign Exchange APIs, Bulk Payment API), Business (Accepting card payments, Settlement), Payments (Domestic payments, International payments, Processing payment files, External payment APIs), and Cardholders (Making card payments).