Cards Transaction Processing Outage

Incident Report for BNZ Internet Banking

Resolved

This incident has been resolved.

Posted Jul 31, 2026 - 11:45 NZST

A fix has been implemented and we are monitoring the results.

Posted Jul 31, 2026 - 11:33 NZST

We are currently experiencing issues processing the following transactions.

• BNZ debit/EFTPOS cards - PIN Only. PayWave not impacted.

Posted Jul 31, 2026 - 09:45 NZST

This incident affected: Business (Accepting card payments) and Cardholders (Making card payments).