Internet Banking and Business Banking unavailable

Incident Report for BNZ Internet Banking

Resolved

This incident has been resolved.
Posted May 11, 2026 - 09:42 NZST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 11, 2026 - 09:31 NZST

Investigating

The following online banking channels are unavailable:

- Internet Banking
- Internet Banking for Business


We’re investigating the issue and will provide an update when we have more information.
Posted May 11, 2026 - 08:30 NZST
This incident affected: Internet Banking, Business Banking, BNZ app (iOS & Android), BNZ Business app (iOS & Android), Client Fund Services and BNZ Public API status (BankFeeds API, Open Banking Payment Initiation API, Open Banking Account Information API, Foreign Exchange APIs, Bulk Payment API).