Major Outage affecting Mobile Internet Banking

Incident Report for BNZ Internet Banking

Resolved

The incident has been resolved and we are monitoring the situation.

Posted Nov 23, 2018 - 12:07 NZDT

Identified

Service is partially restored and being identified.
We apologize for the inconvenience.

Posted Nov 23, 2018 - 11:51 NZDT

Investigating

Customers are unable to login and access the following BNZ Internet Banking Services:

- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)

Our Support team are investigating the issue. We apologize for the inconvenience.

Posted Nov 23, 2018 - 11:07 NZDT

This incident affected: BNZ app (iOS & Android) and BNZ Business app (iOS & Android).