Outage affecting transaction history in Internet Banking

Incident Report for BNZ Internet Banking

Resolved

This incident has been resolved. Customers are now able to see transaction history in the following BNZ Internet Banking Services:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)

Posted Jun 17, 2022 - 09:28 NZST

Update

We are continuing to work on a fix for this issue.

Posted Jun 17, 2022 - 09:00 NZST

Identified

Customers are currently unable to see transaction history in the following BNZ Internet Banking Services:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)

Our Support team are investigating this issue. Update to follow.

Posted Jun 17, 2022 - 08:00 NZST

This incident affected: Internet Banking, Business Banking, BNZ app (iOS & Android), and BNZ Business app (iOS & Android).