Service Restored:
All service has been restored to Internet Banking. Customers are able to login and access the following BNZ Internet Banking Services:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service
Our Support team will continue to monitor our services.
Posted Feb 10, 2019 - 04:57 NZDT
Update
Customers remain unable to login and access the following BNZ Internet Banking Services:
Unavailable: - Internet Banking for Business - Internet Banking - Mobile Banking (iOS & Android) - Mobile Business Banking (iOS & Android) - Client Funds Service
Our Support teams are continuing to investigate this issue. Update to follow.
Posted Feb 10, 2019 - 03:57 NZDT
Identified
Investigating:
Customers are unable to login and access the following BNZ Internet Banking Services.
Unavailable:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service
Our Support team are investigating this issue. Update to follow.
Posted Feb 10, 2019 - 02:10 NZDT
This incident affected: Internet Banking, Business Banking, BNZ app (iOS & Android), BNZ Business app (iOS & Android), and Client Fund Services.