Some customers unable to access Internet Banking
Incident
Report for BNZ Internet Banking
Resolved
Service Restored:
All service has been restored to Internet Banking. Customers are able to login and access the following BNZ Internet Banking Services:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service
Our Support team will continue to monitor our services.
All service has been restored to Internet Banking. Customers are able to login and access the following BNZ Internet Banking Services:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service
Our Support team will continue to monitor our services.
Update
Update:
Customers are unable to login and access the following BNZ Internet Banking Services:
Unavailable:
- Internet Banking
Available:
- Internet Banking for Business
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service
Our Support team continue to investigate this issue. Update to follow.
Customers are unable to login and access the following BNZ Internet Banking Services:
Unavailable:
- Internet Banking
Available:
- Internet Banking for Business
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service
Our Support team continue to investigate this issue. Update to follow.
Identified
Investigating:
Some customers are unable to login and access the following BNZ Internet Banking Services:
Unavailable:
- Internet Banking
Our Support team are investigating this issue. Update to follow.
Some customers are unable to login and access the following BNZ Internet Banking Services:
Unavailable:
- Internet Banking
Our Support team are investigating this issue. Update to follow.
This incident affected: Internet Banking.