BNZ Internet Banking - Service Degraded

Incident Report for BNZ Internet Banking

Resolved

This incident has been resolved.
Posted Dec 03, 2019 - 15:36 NZDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 03, 2019 - 13:03 NZDT

Investigating

Some customers are currently experiencing issues in Internet Banking and Mobile Internet Banking.
Our support teams are investigating
Posted Dec 03, 2019 - 12:33 NZDT
This incident affected: Internet Banking, Business Banking, BNZ app (iOS & Android), and BNZ Business app (iOS & Android).