Intermittent access issue for iOS customers to Mobile Internet Banking and Mobile Banking for Business

Incident Report for BNZ Internet Banking

Resolved

All online banking channels are now operational.

Thank you for your patience.

Posted Sep 29, 2026 - 20:27 NZDT

Identified

We’re aware of a global issue impacting our iOS applications and will provide an update when we have more information.

Posted Sep 29, 2026 - 14:54 NZDT

This incident affected: Internet Banking, Business Banking, BNZ app (iOS & Android), BNZ Business app (iOS & Android), Client Fund Services and BNZ Public API status (BankFeeds API, Open Banking Payment Initiation API, Open Banking Account Information API, Foreign Exchange APIs, Bulk Payment API).