Outage affecting Internet Banking
Incident Report for BNZ Internet Banking
Resolved
All BNZ Internet Banking Services continue to be available.
Posted Sep 11, 2020 - 16:53 NZST
Monitoring
Customers are now able to login and access the following BNZ Internet Banking Services again:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service

Our Support teams will continue to monitor.
Posted Sep 11, 2020 - 16:31 NZST
Identified
Investigating:
Some customers are unable to login and access the following BNZ Internet Banking Services:

- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service

Our Support team are investigating this issue. Update to follow.
Posted Sep 11, 2020 - 15:59 NZST
This incident affected: Internet Banking, Business Banking, BNZ app (iOS & Android), BNZ Business app (iOS & Android), and Client Fund Services.