Duplicate Transactions on BNZ Flexi Debit Cards
Investigating - We are currently investigating this issue.
Apr 16, 2025 - 12:26 NZST

About This Site

We continuously monitor the status of BNZ’s services. If there are any interruptions in service or there’s a scheduled maintenance, a note will be posted here.

Internet Banking Operational
Business Banking Operational
BNZ app (iOS & Android) Operational
BNZ Business app (iOS & Android) Operational
Client Fund Services Operational
www.bnz.co.nz Operational
Bankfeeds File Transfer Operational
BNZ Public API status Operational
BankFeeds API Operational
Open Banking Payment Initiation v2.1 API Operational
Open Banking Account Information V2.1 API Operational
Foreign Exchange APIs Operational
Bulk Payment API Operational
Business Operational
Accepting card payments Operational
Settlement Operational
Cardholders Operational
Making card payments Operational
Payments Operational
Domestic payments Operational
International payments Operational
Processing payment files Operational
External payment APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025
Online banking unavailable
Resolved - All online banking channels are now operational.

Thank you for your patience.
Apr 19, 01:56 NZST
Apr 18, 2025
Some customers are unable to login to Online Channels
Resolved - Services have now been recovered. Thank you for your patience.
Apr 18, 08:16 NZST
Apr 17, 2025

No incidents reported.

Apr 16, 2025

Unresolved incident: Duplicate Transactions on BNZ Flexi Debit Cards.

Apr 15, 2025
SecurePay ecommerce transactions for non-BNZ Visa Cards
Resolved - This incident has been resolved.
Apr 15, 21:03 NZST
Update - We are continuing to investigate this issue.
Apr 15, 15:54 NZST
Investigating - We are currently investigating this issue.
Apr 15, 15:48 NZST
Apr 14, 2025

No incidents reported.

Apr 13, 2025
Some customers are unable to login to online banking
Resolved - Customers can now login to online channels. Thank you for your patience.
Apr 13, 12:55 NZST
Investigating - We’re investigating the issue and will provide an update when we have more information.
Apr 13, 12:08 NZST
Planned service outage: Online banking
Completed - The scheduled maintenance has been completed.
Apr 13, 02:05 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 02:03 NZST
Scheduled - Maintenance completed early. All systems operational
Apr 13, 02:02 NZST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 13, 01:50 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 01:45 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 13, 01:45 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 01:43 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 13, 01:42 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 01:30 NZST
Scheduled - Due to system maintenance the following Online banking services will be unavailable on Sunday, 13th, you Apr between 1:30am and 3am.
Apr 13, 01:28 NZST
Apr 12, 2025
Some customers are unable to log in
Resolved - Customers can now log in. Thank you for your patience.
Apr 12, 10:23 NZST
Investigating - We’re investigating the issue and will provide an update when we have more information.
Apr 12, 09:27 NZST
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