BNZ Internet Banking Status

All Systems Operational

About This Site

We continuously monitor the status of BNZ’s services. If there are any interruptions in service or there’s a scheduled maintenance, a note will be posted here.

Internet Banking Operational

Business Banking Operational

BNZ app (iOS & Android) Operational

BNZ Business app (iOS & Android) Operational

Client Fund Services Operational

www.bnz.co.nz Operational

Bankfeeds File Transfer Operational

BNZ ATMs Operational

BNZ Public API status Operational

BankFeeds API Operational

Open Banking Payment Initiation API Operational

Open Banking Account Information API Operational

Foreign Exchange APIs Operational

Bulk Payment API Operational

Business Operational

Accepting card payments Operational

Settlement Operational

Cardholders Operational

Making card payments Operational

Payments Operational

Domestic payments Operational

International payments Operational

Processing payment files Operational

External payment APIs Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 8, 2025

No incidents reported today.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

Sep 29, 2025

ATMs

Resolved - This incident has been resolved.
Sep 29, 11:16 NZDT

Update - We are continuing to investigate this issue.
Sep 29, 11:14 NZDT

Investigating - We're currently experiencing intermittent issues with deposits at BNZ ATMs. If money deposited at the ATM has not appeared in your account as expected, please make a claim via our disputed deposit process.

On the BNZ website, search "Disputing a Smart ATM deposit"
https://www.bnz.co.nz/support/everyday-accounts/deposits/disputing-a-smart-atm-deposit
Sep 12, 11:46 NZST

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025

Online banking unavailable

Resolved - All online banking channels are now operational.

Thank you for your patience.
Sep 25, 17:33 NZST

Update - The following online banking channels are unavailable:

- Internet Banking
- Business Banking
- BNZ app (iOS & Android)
- BNZ Business app (iOS & Android)
Sep 25, 16:31 NZST

Investigating - The following online banking channels are unavailable:

- Business Banking
- BNZ app (iOS & Android)
- BNZ Business app (iOS & Android)

We’re investigating the issue and will provide an update when we have more information.
Sep 25, 16:27 NZST

Sep 24, 2025

No incidents reported.