All Systems Operational

About This Site

We continuously monitor the status of BNZ’s services. If there are any interruptions in service or there’s a scheduled maintenance, a note will be posted here.

Internet Banking Operational
Business Banking Operational
BNZ app (iOS & Android) Operational
BNZ Business app (iOS & Android) Operational
Client Fund Services Operational
www.bnz.co.nz Operational
Bankfeeds File Transfer Operational
BNZ Public API status Operational
BankFeeds API Operational
Open Banking Payment Initiation v2.1 API Operational
Open Banking Account Information V2.1 API Operational
Foreign Exchange APIs Operational
Bulk Payment API Operational
Business Operational
Accepting card payments Operational
Settlement Operational
Cardholders Operational
Making card payments Operational
Payments Operational
Domestic payments Operational
International payments Operational
Processing payment files Operational
External payment APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 21, 2025

No incidents reported today.

Jun 20, 2025
Online banking transaction history from yesterday the 18th of June unavailable
Resolved - We have resolved an issue affecting our external payments API services.
Jun 20, 09:10 NZST
Update - We are continuing to monitor for any further issues.
Jun 19, 15:38 NZST
Update - An issue impacting transaction history has been resolved on Mobile and Internet Banking. Transactions from 18th June are however currently unavailable for MYOB and XERO feeds and this is expected to affect customer reconciliations today. This will be corrected overnight tonight and we would like to apologise for any inconvenience caused.

In the meantime, to avoid duplicate transactions, we recommend against importing transactions manually into MYOB and Xero
Jun 19, 12:28 NZST
Update - We are continuing to monitor for any further issues.
Jun 19, 12:26 NZST
Monitoring - An issue impacting transaction history has been resolved on Mobile and Internet Banking. Transactions from 18th June are however currently unavailable for MYOB and XERO feeds and this is expected to affect customer reconciliations today. This will be corrected overnight tonight and we would like to apologise for any inconvenience caused.
Jun 19, 12:25 NZST
Identified - The issue has been identified and a fix is being implemented.
Jun 19, 12:24 NZST
Update - We are continuing to investigate this issue.
Jun 19, 12:22 NZST
Update - We are continuing to investigate this issue.
Jun 19, 09:38 NZST
Update - We are continuing to investigate this issue.
Jun 19, 09:18 NZST
Update - We are continuing to investigate this issue.
Jun 19, 09:06 NZST
Investigating - An issue impacting transaction history has been resolved on Mobile and Internet Banking. Transactions from 18th June are however currently unavailable for MYOB and XERO feeds and this is expected to affect customer reconciliations today. This will be corrected overnight tonight and we would like to apologise for any inconvenience caused.
Jun 19, 08:47 NZST
Jun 19, 2025
Some customers are unable to log in to Internet Banking
Resolved - Customers can now log in to Internet Banking. Thank you for your patience.
Jun 19, 17:13 NZST
Investigating - We’re investigating an issue where Starlink customers can't access to Internet Banking. We will provide an update when we have more information. Customers can still use the Mobile Internet Banking app to do their banking.
Jun 19, 16:47 NZST
Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025
Scheduled maintencance
Completed - The scheduled maintenance has been completed.
Jun 8, 09:00 NZST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 7, 22:46 NZST
Update - We are aware of an issue impacting term deposits in online channels. We are currently investigating this issue.
Jun 7, 22:46 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 17:30 NZST
Update - Customers can now upload files in Business Banking. Thank you for your patience.
Jun 7, 16:16 NZST
Update - We are aware of an issue impacting file uploads in Business Banking. We are currently investigating this issue.
Jun 7, 15:10 NZST
Update - We are aware of an issue with Foreign Currency Account balances not being shown currently.
Jun 7, 14:30 NZST
Scheduled - We’re carrying out routine maintenance between 5.30pm Saturday 7 June and 9am Sunday 8 June. There shouldn't be any impact to services, but we apologise for any unexpected outages.
Jun 7, 11:59 NZST
Jun 7, 2025
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