Issue affecting Internet Banking transaction history
Incident Report for BNZ Internet Banking
Resolved
This incident has been resolved.
Posted Apr 03, 2021 - 08:37 NZDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 02, 2021 - 13:17 NZDT
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 02, 2021 - 12:49 NZDT
Investigating
Investigating:
Some customers are are experiencing an issue where transactions are missing from their transaction history.

Affected:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)

Our Support team are investigating this issue. Update to follow.
Posted Apr 02, 2021 - 11:06 NZDT
This incident affected: Internet Banking, Business Banking, BNZ app (iOS & Android), and BNZ Business app (iOS & Android).