Some customers are unable to access Personal Internet banking

Incident Report for BNZ Internet Banking

Resolved

This incident has been resolved.
Posted Nov 05, 2025 - 09:11 NZDT

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 05, 2025 - 08:33 NZDT

Investigating

We’re investigating the issue and will provide an update when we have more information.
Posted Nov 05, 2025 - 08:32 NZDT
This incident affected: Internet Banking.