Outage affecting Internet Banking
Incident Report for BNZ Internet Banking
Resolved
This incident has been resolved.
Posted Apr 01, 2021 - 13:03 NZDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 01, 2021 - 12:33 NZDT
Identified
Investigating:
Some customers are unable to login and access the following BNZ Internet Banking Services:

Unavailable:
- Internet Banking for Business
- Internet Banking
- Mobile Banking (iOS & Android)
- Mobile Business Banking (iOS & Android)
- Client Funds Service

Our Support team are investigating this issue. Update to follow.
Posted Apr 01, 2021 - 11:55 NZDT
This incident affected: Internet Banking, Business Banking, BNZ app (iOS & Android), BNZ Business app (iOS & Android), and Client Fund Services.