Resolved -
Incident has been resolved.
Aug 4, 08:59 NZST
Update -
Transaction information in MYOB is now available.
Transaction information in Xero feeds from 31/07 are currently delayed and will be made available tomorrow morning (02/08).
Aug 1, 14:56 NZST
Update -
Customer statements are now available in all online banking channels.
Aug 1, 12:08 NZST
Update -
Customer statements in personal banking will also be delayed due to this incident and made available this afternoon (01/08).
Aug 1, 09:40 NZST
Update -
Customer statements in business banking will be delayed due to this incident and made available this afternoon (01/08).
Aug 1, 09:36 NZST
Identified -
Transaction information in Xero and MYOB feeds from 31/07 are currently delayed.
Transaction information in Xero feeds from 31/07 are currently delayed and will be made available tomorrow morning (02/08).
Transaction information for MYOB will be made available once processing completes today.
Aug 1, 09:07 NZST
Investigating -
Transaction information in Xero and MYOB feeds from 31/07/2025 is currently delayed.
We’re investigating the issue and will provide an update when we have more information.
Aug 1, 08:32 NZST